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Cancelling Orders

If you decide to change your mind shortly after placing an order, no need to worry.

You may cancel your order, for both In Stock and Pre Order Items, if your item has not yet shipped.

However, once your order has shipped, cancellation is not allowed.

Returns or Refunds

Returns and refunds are determined by a case-by-case basis.

In some cases, you will be responsible for the cost of shipping.

Please contact us within 14 days of the delivery date if you had any issues with your order.

After the 14 day grace period, no refunds or returns are accepted.

Shipping Process

Every 4-inch Funko Pop will be shipped out in a 0.36 mm Eco-Tek Protector and to ensure that your Funko Pop has the highest chance of arriving to you undamaged.

That being said, there is always a chance someone decides to use the package as a soccer ball.

Discount Codes

The "CLUELESS" discount code only applies to your first "In Stock" item order.

Chase Bundles, Pre-Orders, and Clueless Drop items are ineligible for the discount unless otherwise stated.

If anyone is found abusing this discount code by changing their name, email, address, etc. their order will be subject to partial or full cancellation without prior warning.

Affiliate discount codes may be used as many times as possible for any order or item.


Clueless Collectibles reserves the right to refuse service, or cancel orders in their sole discretion.

Store Policies are subject to change without prior notice.